Choosing a dental marketplace: 10 questions to ask before joining
Not all marketplaces are the same, and the differences often lie in details you only read after signing up. Here are the ten questions to ask any dental marketplace before choosing, with Oralzon's answers. Use them to compare us with others too.
One: are there fixed costs or minimum terms? On Oralzon the first 180 days come with no subscription fee, there are no activation fees and there is no minimum term.
Two: does it require exclusivity? No. You can keep selling through agents, distributors and your own shop.
Three: who sets the prices? You do, excluding VAT, together with discounts and discount codes.
Four: when do I get paid? The customer pays when ordering and you are paid once delivery is confirmed, which becomes automatic after 7 days in Italy and 15 in the rest of the EU. No debts to recover.
Five: who handles VAT between countries? The platform calculates it automatically, with a check of the customer's EU VAT number.
Six: in how many languages do my products appear? Eight: Italian, English, German, French, Spanish, Portuguese, Dutch and Polish.
Seven: how does shipping work? The dashboard generates the courier label and the customer pays the shipping cost. In Italy there is already an agreement with BRT, and agreements in other countries are in progress: it is fair to know this beforehand.
Eight: are the ranking rules public? On Oralzon they are, and they are the same for everyone: relevance, availability, sales and reviews count, new products get an initial boost, and paid placements are always labelled.
Nine: who do the customers belong to? Customers found through the platform stay on the platform, and taking them off it leads to the account being blocked. It is the condition of the model, and it is better to know it beforehand.
Ten: can I see the dashboard before joining? On Oralzon you can: there is a complete demo store you can explore without signing up. If a marketplace does not let you see how it works before you join, ask yourself why.
You can do it right now: enter the demo store, without signing up, and check the answers for yourself.
In short: before choosing a dental marketplace ask about fixed costs and terms, exclusivity, who sets prices, when you get paid, who handles VAT, how many languages you sell in, how shipping works, whether ranking rules are public, who the customers belong to and whether you can try the dashboard first, and on Oralzon the answers can be checked in the demo store.