Handling orders without being in the warehouse: the seller app on Android

The Oralzon app for sellers is available on Google Play. The iPhone version is in the works.

It serves one precise purpose: not losing track of orders when you are not sitting at the warehouse computer.

Distributors do not spend the day seated. They are in the warehouse, out visiting customers, at trade fairs. And orders arrive precisely in those hours, because they arrive when the customer decides and not when it suits the seller.

From the app you see an order as it comes in, with the detail of each line, you update the processing status and record the shipment. You consult returns, active discounts, sales statistics and the state of payouts.

What stays easier on a computer is catalogue work: uploading products, writing descriptions, sorting out photographs. Nobody uploads three hundred items from a phone, and the app does not pretend it can.

The division is not arbitrary. The phone is for reacting, the computer for building.

The function that changes the working day most is the order notification. Without it, an order that arrived at nine in the morning is seen in the afternoon, and half a day is gone before anyone starts preparing it.

Response time weighs more than people think. Buyers of consumables usually have a clinical deadline behind them, and between two equivalent suppliers they choose the one who shipped faster last time.

It is also one of the few things entirely within a seller's control: on price you compete with others, on speed you do not.

The app also shows the number of orders awaiting fulfilment and of open returns next to the menu entries, so the thing that needs doing is visible without looking for it.

It is worth saying what the app is not: it is not a warehouse management system and it does not replace yours. It is the window onto Oralzon orders, and it stops there.

It downloads free from Google Play by searching for Oralzon Seller, and uses the same credentials as the seller panel on the website.

In summary: orders arrive when the customer decides and not when you are in the office, the phone is for reacting while the computer is for building the catalogue, the notification avoids discovering an order half a day later, shipping speed is one of the few levers entirely under your control, and the app does not replace your warehouse system.